Total Credits: 1 including 1 Personnel/Human Resources - Non-technical
The tools for managing performance and addressing misconduct are not identical. The failure to point this out to leaders has often resulted in the use of the wrong tool. Reinforcing good performance and securing improvements in performance requires skill in coaching employees, making effective requests, and providing effective feedback. This course provides practical knowledge and scripts for setting, communicating, and enforcing performance expectations, such that personal and employer liability is avoided.
Important CPE Credit Instructions_READ BEFORE WEBCAST UPDATED (442.7 KB) | Available after Purchase |
Performance Management Handout (2.5 MB) | Available after Purchase |
Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed a unique litigation-avoidance program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,200 times to more than 30,000 leaders at employer facilities across North America. Mr. Mirarchi believes that the vast majority of leaders want to exercise their abilities with fairness, integrity and professionalism. Nevertheless, if you lead people long enough, there are plenty of opportunities to run into potential liability situations. In these situations, leaders who know what to do and how to do it have a tremendous advantage over those who don’t, in avoiding lawsuits. He has presented the HR Professional version of this program for SHRM Chapters across the country, annually for Dallas HR. In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism and delivery. In conjunction with various employer, industry and professional associations, he has conducted live TV broadcasts, webinars and on-line employee relations programs, in addition to presenting at their regional and national conferences. Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.
Wed, Jul 09, 2025 - 12:00pm to 01:01pm MDT
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Thu, Jul 24, 2025 - 02:00pm to 03:01pm MDT
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Sat, Jul 26, 2025 - 10:00am to 11:01am MDT
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Sat, Aug 09, 2025 - 08:00am to 09:01am MDT
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Sat, Sep 13, 2025 - 12:00pm to 01:01pm MDT
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Tue, Sep 30, 2025 - 02:00pm to 03:01pm MDT
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Fri, Oct 10, 2025 - 08:00am to 09:01am MDT
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Tue, Oct 28, 2025 - 10:00am to 11:01am MDT
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Wed, Nov 05, 2025 - 12:00pm to 01:01pm MST
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Wed, Nov 26, 2025 - 02:00pm to 03:01pm MST
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Tue, Dec 02, 2025 - 08:00am to 09:01am MST
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Thu, Dec 18, 2025 - 10:00am to 11:01am MST
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Mon, Dec 29, 2025 - 12:00pm to 01:01pm MST
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Tue, Jan 13, 2026 - 02:00pm to 03:01pm MST
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Thu, Jan 29, 2026 - 08:00am to 09:01am MST
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Wed, Feb 04, 2026 - 10:00am to 11:01am MST
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Fri, Feb 27, 2026 - 12:00pm to 01:01pm MST
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Tue, Mar 03, 2026 - 02:00pm to 03:01pm MST
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Thu, Mar 19, 2026 - 08:00am to 09:01am MDT
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Sat, Apr 04, 2026 - 10:00am to 11:01am MDT
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Tue, Apr 21, 2026 - 12:00pm to 01:01pm MDT
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Wed, May 06, 2026 - 02:00pm to 03:01pm MDT
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Fri, May 29, 2026 - 08:00am to 09:01am MDT
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Wed, Jun 10, 2026 - 10:00am to 11:01am MDT
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Thu, Jun 25, 2026 - 12:00pm to 01:01pm MDT
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Wed, Jul 15, 2026 - 02:00pm to 03:01pm MDT
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Sat, Jul 25, 2026 - 08:00am to 09:01am MDT
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Thu, Aug 06, 2026 - 10:00am to 11:01am MDT
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Fri, Aug 28, 2026 - 12:00pm to 01:01pm MDT
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Managers and supervisors at all levels
08/2024
Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Group Internet Based
Online Registration
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